Scotmid Funeral Services

Paying for the funeral

You will receive your invoice in the week following the funeral. Our standard payment terms are 28 days following the issue of the invoice. If there is any part of the invoice you do not understand or agree with, please contact our funeral home who will be happy to help.

The invoice may be paid in person at any of our funeral homes, or by post. You can pay by cheque or with most debit or credit cards. If you wish the invoice to be referred to a solicitor, please advise us as soon as possible so that we may forward any future correspondence to them.

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Questionnaire

Whilst we appreciate that the first few weeks after the funeral are a particularly difficult time, we are constantly striving to improve the level of service we provide. We will therefore include a shared experience questionnaire with the invoice and if you feel you can, we would appreciate your comments on the service we provided.

Meeting the costs

If you think you cannot meet the costs of the funeral, you should discuss this with us at the earliest opportunity. We have information on who may be eligible for the Social Fund and how to make a claim. Payment can only be authorised by the Department of Work and Pensions who will also decide the amount of payment. If you do not qualify for payment we may be able to advise on other forms of assistance. Please remember that you are personally liable for any amount in excess of the agreed payment by the D.W.P.

More information from the Department of Work and Pensions