Career Development
Here at Scotmid, we don't just teach you about working in a retail environment and providing great customer service. We want you to know how to do the job to the best of your ability and progress your career through learning and development.
We understand that in order for you to be confident in your job role you may require support and training. This is why we offer full training in all aspects of your job to ensure that you have the confidence and skills to deliver a first class performance.
The majority of the training we offer our store team members is on-the-job. It helps you learn in 'real life' situations, where you will have the benefit of support should you need it
No matter which area of the business you join, you.ll receive an induction that will help you settle into your team, give you a feel for what your role will involve and leave you feeling passionate, inspired and excited about your career with Scotmid.
A selection of the learning and development opportunities we offer are outlined below:-
The Academy
We recognise that our employees are our most important asset and we have established The Academy to support and develop our people. The Academy will develop and refresh existing Managers. skills and will play a pivotal role in providing development opportunities for new Managers joining the business and existing team members who want to progress their career with us.
Competent Manager Programme
As a new Manager or an existing Team Member who wants to progress your career with us, you will complete a twelve week development programme. Over this period you will spend time in one of our Stores of Excellence following a detailed on the job and self-learning programme and attend sessions at The Academy, gaining the skills and understanding of our business and goals to equip you for success.
E-Learning
We offer e-learning modules on a variety of subjects, especially focusing on the basic tools you will require in fulfilling your role and meeting legislation. A selection of the modules on offer includes Customer Service, Health & Safety, Merchandising, Security Essentials, Food Hygiene and Think 25.
City & Guilds Personal License Holder Qualification (PLH)
PLH supports us in achieving our goal of being a responsible retailer by providing you with skills and knowledge about Licensing Laws, Food Hygiene, Health & Safety and Delivering Customer Excellence. This is a nationally recognised qualification that involves a day's training session with our Learning & Development Team, as well as the opportunity to meet with colleagues from other areas of the business.
Way Ahead Programme
We are making a huge investment in our new and refit stores to offer the best possible shopping environment for our customers and the Way Ahead programme is our investment in our people. All team members will attend a fun, interactive and informative session to understand who we are, where we are going and what we want to achieve, and which will help them to deliver our goals when they return to their store.
Scottish Vocational Qualifications
These qualifications focus on learning while on the job and integrating your skills and knowledge into the work place. It's a wonderful opportunity to learn something new and improve on established skills.